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  1. Stearns & Foster
  2. FAQ

FAQ

Products

Product Care
Bedding & Accessories
Power Bases & Foundations
Mattresses
Where can I shop Stearns & Foster® products near me?
Where are your products shipped from?
Can I read reviews of your products?

Returns & Exchanges

I purchased a floor model from a retail store, can I return or exchange it for another?
How do I start an online return?
I returned my product, when will I receive my refund?
I purchased at an authorized retailer, can I return my Stearns & Foster® products?
Can I return or exchange a power base?

Orders

Financing
Online Orders
Promotions & Discounts
Order Status

Shipping & Tracking

Do you ship to PO Boxes?
Can I expedite shipping?
How long will it take for my pillows to arrive?
How are the pillows delivered?
Do you ship to APO/FPO locations?
Do you ship to Puerto Rico?
See all 17 articles

Warranty

Filing A Claim
Warranty Coverage
Do I receive any sales or promotions for my warranty replacement?
Can I use my warranty credit toward a different product?
Do I have to pay shipping?
Will I be able to schedule delivery of my mattress?
Where do I register my Stearns & Foster products?
Am I charged tax on a warranty upgrade?
See all 7 articles

Company

Policies
Do you donate mattresses to individuals?
Do you have any part-time jobs?
How often do you update the job postings on your website?
Is Stearns & Foster® hiring?