What photos do I need for a pillow, topper, or accessory warranty claim?
In order for our warranty team to properly assess a warranty claim, we r...
What photos do I need for a foundation warranty claim?
In order for our warranty team to properly assess a warranty claim, we r...
What photos do I need for a mattress warranty claim?
In order for our warranty team to properly assess a warranty claim, we r...
What can I expect when filing a warranty claim?
Before you get started - If you purchased at a retail store location, pl...
How do product warranties work?
Products that are covered by our limited warranty are protected for limi...
How do I file a warranty claim for my product?
We believe in the quality of our products and we build them to last for ...
I'm having trouble filing my warranty claim. What can I do?
If you are having trouble filing your warranty claim online, please revi...
What photos do I need to file a warranty claim?
In order for our warranty team to properly assess a warranty claim, we r...
What do you need to see on a receipt/proof of purchase?
We need your receipt/proof of purchase to be an itemized document that d...
What if I can't locate my original purchase receipt?
If you are unable to locate your original purchase receipt, you are welc...
Why do I have to use a straightedge and a ruler for my indentation measurement?
By leaning a ruler against a straightedge, our team can gauge the depth ...