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Orders

Financing

When I submit credit card or financing application information online, is it secure?

I've applied for a card years ago. Can I apply for a new one?

Do I need to cancel my card after I pay it off?

I was not approved for financing. Do you offer a direct payment plan?

How do I close my account?

See all 19 articles

Online Orders

If I live outside the US, can I order online?

I’m having problems viewing portions of your site. What should I do?

What type of operating system and browser do I need to shop on your website?

How do I change my mailing or email address?

What is the credit card verification number?

See all 24 articles

Promotions & Discounts

How do I apply a promo code?

Can I use a Doctor's prescription to help cover a purchase?

Will insurance cover the cost of my Stearns & Foster® purchase?

What promotions are available?

Do you offer a military discount?

See all 6 articles

Order Status

How long does it take to receive my mattress after I order it?

How can I find out the status of an order placed online?

How will I know that you've received my order?

How do I cancel my order?