background image

Warranty

Registration

Where is the serial number on my mattress?

Where do I register my Stearns & Foster products?

What product can I register?

Do I have to register my Stearns & Foster product for the warranty to be valid?

Pillows

How long is the warranty for the Estate Pillow & Sheet Bundle?

How long is the warranty for the Lux Estate pillow?

What is the warranty for my pillow?

Power Bases & Foundations

Is there a manual for troubleshooting my base?

What is the warranty for my flat foundation?

Do I get a new base/foundation with my replacement?

What is the warranty for my power base?

Is there a warranty on the remote?

See all 7 articles

Mattresses

What is the warranty for a mattress?

Does Scotch Guarding the cover of my mattress or pillow void the warranty?

Do I have to return my mattress when I receive a warranty replacement?

Do I have to use a mattress protector?

Will I be able to schedule delivery of my mattress?

Filing A Claim

What photos do I need for a pillow, topper, or accessory warranty claim?

What photos do I need for a foundation warranty claim?

What photos do I need for a mattress warranty claim?

What can I expect when filing a warranty claim?

How do product warranties work?

See all 11 articles

Warranty Process

What can I get as my warranty replacement mattress?

Why is my warranty credit amount prorated?

Is liquid damage covered under the warranty?

My pillow is no longer firm. What can I do?

Am I charged tax on a warranty upgrade?

See all 17 articles