How do I pair my remote to the Ergo ProSmart Base?
Note: Some instructions are time-sensitive, please read the following in...
How do I enable Bluetooth on my phone so I can update the firmware for my Smart Base?
Open the Sleeptracker-AI® app and click on the Settings of the pop-up re...
What should I do if the Bluetooth connection is lost during a firmware update for my Smart Base?
If you lose Bluetooth® connection during an update, please complete the ...
How do I sync two TEMPUR-Ergo Smart Bases together?
To sync two bases wirelessly, please refer to the instructions below. Th...
How do I pair my remote to my TEMPUR-Ergo Smart Base?
The original remote that comes in the box is already paired to the adjus...
How do I pair my remote to my TEMPUR-Ergo Power Base?
The original remote that comes in the box is already paired to the adjus...
How do you set up the power base?
Our In-Home Delivery service includes a full setup of the base, ensuring...
How do I use the emergency backup battery?
Two 9-volt batteries are required to operate the power-down feature and ...
What do all of the buttons on the remote control do?
Head Position Adjustments (A, B): Use to raise and lower the head sectio...
How do I sync or un-sync two Ease Power Bases together?
A sync cord is included with the base. Not available on Queen, Full, or ...
My adjustable base and remote aren't working. What can I do?
If your adjustable base or remote/buttons aren't working, sometimes the...
My split bases are not running together, what should I do?
First, we recommend consulting your Owner's Manual for troubleshooting. ...
How do I pair my remote to my Ease adjustable base?
Note: Some instructions are time-sensitive, please read the following in...